The second-hand marketplace Shoppers Share Anger Over Size Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted because of the remapping.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Modifications
Earlier, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
A different user, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification to its shipping options due to shopper criticism.
